For a number of government agencies I presented the traveler perspective of future border management. With many governments thinking about programs like ESTA (preregistration for visiting the US, specifically for visa-waived travelling), the number of steps in travelling increases. However, with some smart integration, and the ongoing self-serving trend in the travel industry, the travel-process might even become better. Facilitating travel and border control go hand in hand, if you approach it right.

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